[Peetwo]

McDonaught Aviation Shamelist cont/-  

Via the BITN thread:

ANAO confirm ASA and Dept take the piss on Govt oversight -    

It's now official that the aviation safety bureaucracy, in particular Harfwit's ASA, totally ignore and/or obfuscate all accountability through Government (ANAO)/Parliamentary inquiry and audit findings/recommendations. Today the ANAO (office of the proverbial wet lettuce) released their "Implementation of ANAO and Parliamentary Committee Recommendations" audit report in which Airservices Australia and the Department of Infrastructure etc. were included audited entities: ref - https://www.anao.gov.au/work/performance...tions-2019

 

A couple of disturbing ASA audit report quotes:

   

Did the entities develop an implementation plan?

The selected entities did not develop clear implementation plans for all recommendations.

3.1 Successful implementation of audit recommendations requires implementation planning to set clear responsibilities and timeframes for addressing the required action. Implementation planning should involve key stakeholders, including the internal audit function.

3.2 Airservices Australia (Airservices) agreed to the six recommendations arising from Auditor-General Report No.1 2016–17 Procurement of the International Centre for Complex Project Management to Assist on the OneSKY Australia Program (the ICCPM audit). Airservices advised the ANAO that, as the entity was working to quickly address the recommendations, implementation plans were not developed to monitor the progress of agreed actions. Rather, Airservices relied on a table of initiatives to assess progress, provide status updates, and describe planned actions to address the recommendations. Airservices has acknowledged that affecting cultural change within the organisation will take time. The evidence reviewed by the ANAO indicates that, as at May 2019, actions against the ICCPM audit recommendations, particularly against recommendation one, remain ongoing.

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Did entities maintain evidence to confirm the implementation of ANAO recommendations?

Entities did not maintain sufficient and appropriate evidence to clearly demonstrate that all recommendations have been implemented.

3.7 Airservices agreed to the six recommendations arising from the ICCPM audit. In October 2016, the Chair of Airservices’ Board advised the Minister for Infrastructure and Transport that all ANAO recommendations had been addressed by 30 September 2016. Further, Airservices’ 2016–17 Annual Report stated that implementation of all six recommendations was completed by 30 September 2016.46

3.8 Airservices provided evidence of a range of actions taken in response to the recommendations, many of which remain ongoing at May 2019. Further, Airservices has undertaken a number of internal audits and reviews which highlight that weaknesses remain in Airservices’ procurement policies and procedures which has impacted on the achievement of the agreed culture shift.

3.9 As Airservices did not develop implementation plans to respond to the recommendations, there is no evidence of intended outcomes, including benchmarks and targets or robust measures to assess progress achieved. As such, Airservices has not been able to evaluate its performance against the implementation of the recommendations or identify when the intended result has been achieved.

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3.14 Overall, Airservices’ reporting of the recommendations as completed by 30 September 2016 more accurately reflected the commencement of actions to address the recommendations, rather than the intended outcomes being achieved and therefore the completion of implementation. While action has occurred against each of the recommendations, Airservices has only partially or not fully implemented the recommendations from the ICCPM audit. Refer to Table 3.4 for further detail.

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Recommendation no.1

3.17 Entities finalise implementation of 2016–17 ANAO performance audit recommendations. Specifically:

1. Airservices complete implementation of the recommendations from Auditor-General Report No.1 2016–17 Procurement of the International Centre for Complex Project Management to Assist on the OneSKY Australia Program;
   

Airservices Australia response: Disagreed.  - WTF?  

Harfwit oversees a toxic culture at ASA -   

Via the SMH:

Top stories



Morale disappeared off the radar, new Airservices review shows

Sydney Morning Herald·13 hours ago



'Putrid': Sex discrimination in air traffic control could endanger lives, says report

Sydney Morning Herald·1 day ago

And from Oz Aviation :

AIRSERVICES AUSTRALIA SETS UP INDEPENDENT REVIEW OF ITS WORKPLACE CULTURE

written by Australianaviation.Com.Au August 6, 2019



Airservices Australia says it will set up an independent review of its workplace culture after a survey of its air traffic controllers found claims of bullying and sexual harassment.

The country’s air traffic manager said former sex discrimination commissioner Elizabeth Broderick would conduct the “broad and independent review” of its workforce culture.

“We will share the findings of this review and any recommendations will be adopted to ensure that Airservices offers a safe, diverse and inclusive workplace for all of our employees,” Airservices said in a statement on Tuesday.

Airservices was responding to the publication of a report prepared by former Federal Court judge Anthony North, which included responses from a survey of about 500 Airservices employees in January.

The survey, conducted by YouGov Galaxy and commissioned by Maurice Blackburn Lawyers for air traffic controllers’ union Civil Air Operations Officers’ Association, found half of all respondents – and three quarters of female respondents – said that they had experienced bullying, discrimination or sexual harassment while working at Airservices.

“It is evident that bullying, discrimination, and sexual harassment are features of the experience of many employees of Airservices and that they are not confident that management condemns the behaviour and acts effectively to prevent or stop it,” North said in the report, according to a joint statement from Civil Air and Maurice Blackburn on Tuesday.

“The fact that such behaviour has been documented as occurring over many years and at various Airservices worksites allows for the conclusion that bullying, discrimination and sexual harassment is part of the way things are done at Airservices, that they are part of its culture, and that they are not isolated or aberrant occurrences.”

“Of particular concern in the air navigation control environment, in which Airservices operates, is the potential for the poor workplace culture to have effects which compromise the safety of aircraft and passengers.”

Airservices said it rejected the suggestion in the report that its workplace culture was negatively affecting safety.

Instead, the government-owned corporation said its safety performance was “demonstrably among the best in the world and always improving”.

“There is no factual basis for these false and alarmist claims. When our safety performance is compared against our peers, we compare exceptionally well,” Airservices said.

Airservices said its annual employee engagement surveys had found “some areas of our workforce are concerned about workplace behaviours and how effectively they are managed when they arise”.

“We have been working with our people to address this, and have initiated some key improvement actions; most importantly enhancing essential people leadership skills in our highly specialised operational workforce,” Airservices said.

Civil Air Operations Officers’ Association executive secretary Peter McGuane called on federal government to “urgently step up” commence a full and independent enquiry.

“Employees lives are being ruined by the culture of bullying, discrimination and sexual harassment that Airservices have allowed, and the government must intervene stop this,” McGuane said.

“This employer has known about this culture for many years but it still refuses to change.”

Hmm...not a good look for the miniscule, yet another festering turd for the growing McDonaught aviation safety shame list...  

MTF...P2